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Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.

You’ll also need the receipt or proof of purchase. 


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To start a return, you can contact us at hannahglasheen@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


You can always contact us for any return question at hannahglasheen@yahoo.com

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges 


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping

* All artwork is packaged to the upmost care in order to ensure a safe delivery.

* Please allow 4-6 weeks for your print to be hand-printed, processed, and delivered.

Get in Touch

Contact me for commission inquiries, and/or product, return, shipping questions.

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HGlasheenART

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